We collect your data (like name, address, contact details) to process your orders and improve your experience. We do not share it for marketing by third parties without your consent, and we use security measures to protect it. You can access, update, or delete your data through your profile settings.

You can delete your account directly from your profile and settings on the Platform. Please note this action is permanent and you will lose all your account information. We may delay deletion if there are pending orders, grievances, or legal obligations.

No. Since we begin processing orders quickly, we do not allow changes or cancellations. Please review your order carefully before confirming the purchase.

We aim to deliver most orders within 8-10 business days.

While we strive for timely delivery, we are not liable for delays caused by third-party logistics partners like courier services.

We have a strict “no refund, no return” policy for change of mind or incorrect orders placed by the user. All sales are final.

If you receive a damaged, defective, or incorrect item, you must notify us within 24 hours of delivery. In such cases, you may be eligible for a replacement or a refund.

A replacement product, if approved, will be delivered within 8-10 days.

Approved refunds will be credited to your original payment source within 10 business days.

Yes, we use secure servers and adhere to security guidelines to protect your information during transmission.

Your use of the platform and any disputes are governed by the laws of India, and the exclusive jurisdiction lies with the courts in Haryana.